Robinson Visa Card benefit |
Robinson Visa Card welcomes you to a variety of happiness never been offered, whether it is shopping privileges, executive welcome, exceptional discount offers and faster rewards. All happiness including all in one card!
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 Special Discount
- 5% discount on normal items at Robinson Department Store, B2S and SuperSport
- 3% discount on normal items at Homeworks and Office Depot
- 5% discount for one time’s Air Cleaning Package once at PowerBuy
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 Welcoming privilege with Welcome Bonus of up to 30% discount **
At Robinson department store, Tops Supermarket, B2S, Supersport, Homeworks and Office Depot.
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 Birthday special offer with up to 30% discount ***
Throughout your birth month (only applies on participating items at Robinson Department Store).
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 Robinson Reward Point
Earn 1 Robinson Reward Point for every 25 Baht spend on services or good purchase to redeem Robinson Gift Voucher.
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 Robinson Card Day
Executive privilege to enjoy Robinson’s special promotions and discounts at Robinson department store.
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 Get 1% off gasoline at participating gas stations
nationwide ****
Save more with 1% discount at any participating gas station nationwide.
Value of 1% discount will be calculated and returned as credits back into your credit card account. The clear oil price will be derived from the market price marked on the purchasing date.
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 Extended refund period of up to 30 days * from normal 14 days for purchasing at Robinson Department Store
- All goods except lingerie, stockings, swimwear, accessory, pen refill, cosmetics and dress are refundable at any branch.
- Full receipt / invoice is required when making refund.
- Goods must be in perfect condition.
- Goods must be purchased from Robinson department store only.
- Refund has to be made within 30 days after department store's merchandise exchange voucher is opened.
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 Reserved parking for Robinson Visa Cardholder
At 5 Bangkok Branches including Ratchadapisek, Bangrak, Sukhumvit, Ladya and Rangsit and 5 upcountry branches including Had Yai, Sri Racha, Ratchaburi, Chantaburi, Ayudhaya and Jungceylon at Phuket.
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 Payment term of up to 50 days
Convenient payment with maximum credit of 50 days.
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 One card for all utility and service bills
All bill payments can be made easily through Robinson Visa Card.
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 Reception service in Relax Room & Relax Corner at Robinson Department Store *****
Only available at Sukhumvit, Ratchadapisek, Bangrak, Seacon Square, Future Park Rangsit, Fashion Island, Ratanatibet, Udornthani, Nakhon Srithammarat, Had Yai Sri Racha, Ratchaburi, Chantaburi, Ayudhaya and Jungceylon at Phuket.
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 Cash advance service
Another privileges of convenience to support when you need cash to purchase goods or services. All you need is to use your Robinson Visa Classic / Gold Card to withdraw cash from ATM both domestic and overseas as following details below.
- Withdraw cash advance of up to 50% of your credit line from ATM of Bank of Ayudhaya and Thai Military Bank or from more than … ATM worldwide with signs of
   or ATM Pool.
- Withdraw from a minimum of 1,500 Baht / time and a maximum of 40,000 Baht / day from both domestic and overseas correspondent banks worldwide. (depending on your account balance).
- 3% Service fee will be charged for every withdrawal transaction (excluding 7% VAT).
* • The company reserves the rights to allow cash advance for the cardholders with required qualifications only.
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 Worldwide acceptance at any outlets with
Robinson Visa Card can be used to purchase goods and services at more than 30 million outlets worldwide with
 Special discount
Get up to 50% discount at many leading shops, restaurants, hospitals, spas and hotels worldwide.
 Instant privilege updates
You will never miss your opportunities with constant update notification on occasional privileges, promotions, exclusive offers and new product list.
 Robinson Payment Plan
Enjoy the long interest-free credit period with 0% or specially low interest rate of up to 10 months.
 Buy Now Pay Later ***
Enjoy the 3 month’s privilege with Buy Now Pay Later plan that allows the goods purchases to be billed on the card account 3 months after the purchasing date.
 Free travel protection
Receive full protection with a travel insurance coverage of up to 3 million Baht (only for Robinson Visa Gold Cardholders when purchasing traveling fares via Robinson Visa Card).
- Free travel insurance for yourself and your loved ones.
- Coverage of up to 3 million Baht when traveling fares are paid via Robinson Visa Card (insured by Sri Ayudhaya Insurance Public Company Limited).
- Not only Robinson Visa Cardholders but also lawful spouse and dependent under the age of 23 will be protected against loss of life and limbs from travel accident.
- Policyholders can make a claim within the period of 30 days after the day of lost life or limbs by submitting claims form to :
Sri Ayudhaya Insurance Public Company Limited
898 Ploenchit Tower Floor 7th, Ploenchit Road, Bangkok 10300
Tel. 0-2263-0335
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* Only for normal items under the company's conditions to be checked upon counter
** Only for participating items according to the company's conditions, welcome bonus coupon will be delivered when your card is approved.
*** Only for participating items according to the company's conditions
**** Up to 20% discount / sale slip but not over 15 times or 300 Baht / time on clear oil
Please see more information from other medias of General Card Service Limited
***** For cardholder and his/her one guest
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Cash Advance |
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Exclusive privilege for cardholders, letting you enjoy spending with our Robinson Visa Classic/Gold card. Also you can withdraw cash from ATMs worldwide, details as follow;
- Cash advance withdrawal amount up to 50% of credit limit from Bank of Ayudhya and Thai Military Bank ATM with or ATM Pool logo in Countries worldwide.
- Minimum withdrawal Bht 1,500 to maximum 40,000 Bht per day with representative banks of Visa credit card worldwide (Limited amount is according to your credit limit)
- 3% will be charged per transaction on cash withdrawal (the rate is not subjected to 7% VAT)
* The company reserves the rights to allow cash advance for eligible cardholders only.
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Credit Usage Charges and Fees of Robinson Visa Card
Launch 1 March 2010
* Fee/Charge subject to value Added Tax (7%)
Remarks: General Card Service Co., Ltd. reserves the rights to change or cancel some privileges, fee and interest rate and other charges with prior notice.
Pledge of Service for Robinson Visa Card customers
- Clear and easy to read applications form that explain all key terms and conditions including details of expenses which may be charged.
- Payment Protection Insurance is optional and will not be a condition for approving your loan application.
- Customer Service and Collection teams who are willing to render services ands full information.
- All lending is based on customer's ability to pay.
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Robinson Reward Points
Earn 1 Robinson Reward Point for every 25 Baht spent through Robinson Visa Card. Your reward points are never expired and can be redeemed for Robinson Gift Voucher and annual fee waiver of primary and supplementary card.
3 easy steps to redeem your Robinson Gift Voucher or waive annual fee
- Check your reward point balance easily from your monthly card statement or the Robinson Visa Card Service Center at tel. 0-2646-3700.
- Redeem your gift voucher or waive annual fee by completing a Redemption Form; filling in the details with gift vouchers required, recipient’s name and mailing address, etc.
- Submit the completed Redemption Form easily through the 3 following ways
3.1 By fax: 0-2646-3712
3.2 By Business Reply mail: fill in the redemption form and mail back to
General Card Services Limited
Marketing- Robinson Visa Card
P.O. Box 24 Pra-Tu-Nam
Bangkok 10490
3.3 Redemption on Spot: over-the-counter redemption at any Robinson Department Store supports redemption for Robinson Gift Voucher only.
Remarks (for 1-3): Robinson reserves the rights to mail the Robinson Gift Voucher to cardholder’s billing address or else furnished in the Redemption Form within 4 weeks.
Redeemption of Robinson Reward Point
(at customer relation Robinson Department Store)
Redemption Terms and Conditions
Point Accumulation
- Robinson Reward Points status will appear on monthly card statement.
- The Robinson Reward Points will be earned from all your card spending of both domestic and overseas, including purchases from special merchandise department and bill payment. Other services; e.g. cash advance, cash advance fee, every spending at any nationwide gas stations, late payment and interest fee, card replacement fee, etc, do not be qualified for point earnings.
- It can also be earned from your supplementary card spending.
- It will be calculated and credited to your account on the next day after card spending. Earned points can be exchanged for Robinson Gift Vouchers.
- It is never expired.
- It can be redeemed or exchanged to only 100 Baht Robinson Gift Vouchers at Redemption on Spot.
- Its program may be changed or terminated at any time without prior notice by the company.
- Its minimum is 1,600 points onwards per time and maximum is 80,000 points per day for point redemption.
- Redemption on Spot is reserved for primary cardholder only. If it cannot be conducted/redeemed by cardholders, the following documents will be needed and proceeded by representatives on behalf of cardholders;
9.1 Robinson Visa Card (original).
9.2 Confirmation letter identified ID number and signed by both cardholders and their representatives.
9.3 Photocopy of cardholder's ID with authorized signature attached with original photocopy of their representative's ID card.
Robinson Reward Points Calculation
| 1 |
1,600 |
200 |
| 2 |
4,000 |
500 |
| 3 |
8,000 |
1,000 |
| 4 |
16,000 |
2,000 |
| 5 |
24,000 |
3,000 |
| 6 |
32,000 |
4,000 |
| 7 |
40,000 |
5,000 |
| 8 |
48,000 |
6,000 |
| 9 |
56,000 |
7,000 |
| 10 |
64,000 |
8,000 |
| 11 |
72,000 |
9,000 |
| 12 |
80,000 |
10,000 |
| Robinson Visa Primary Card and all supplementary Card |
161-321 |
800 |
| Robinson Visa Primary Card |
107 |
800 |
| Robinson Visa Supplementary Card |
54 |
400 |
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How to fill in Robinson Redemption Form
Download Robinson Redemption Form
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| Utility Payment via Robinson Visa Card. |
Pay them all with one card.
- Convenient and easy. Simply fill in one form to cut all the fuss getting in lines for bill payments.
- No fees apply when you make payment transaction via Robinson Visa Card.
- One card can pay all bills for all loved ones.
- Accelerate your points collection. Get 1 Robinson Reward Point from every Baht 25 of bill payment via your Robinson Visa Card.
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| Allowed payments via Robinson Visa Card |
- Electricity – Metropolitan Electricity Authority
- Electricity – Provincial Electricity Authority
- Land lines Telephone
- Mobile phone service -
Cardholder can learn about payment approval through credit card statement and utility invoice.
- Monthly internet service -
- Monthly service
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| Service application process |
- Cardholder can ask for application form of utility payment via Robinson Visa Card at the card subscription booth in every Robinson Department Store.
- Clearly and correctly complete the form.
- Affix the cardholder’s signature as similar to that given in the credit card application.
- Enclose copies of utility receipt / invoice from the previous month.
- Submit the form and documents as referred to in no. 4 to the staff at the card subscription booth in all Robinson Department Store or post to: Utility Payment Service, General Card Services Limited, Marketing department, Box 31 P.O. Bangna Tower, Samutprakarn 10541.
- You can learn about payment approval from state-enterprise agencies / companies by the appearance of your credit card number on the monthly receipt / invoice from the agencies / companies.
Remarks
* Either primary or supplementary cardholder can apply for this product.
* This service is reserved for individual person only. |
| Terms and Conditions |
- The Cardholder allows General Card Services Limited to charge monthly service fee/utility expense at the amount charged by the service provider(s) from the cardholder’s account and transfer such amount to the service provider(s).
- Monthly service fee/utility charge shall become effective only when the company and the service provider approve the application.
- Pending approval by the company, the cardholder still has to pay monthly service fee/utility expense via other channel as usual.
- When application has been approved, it shall be deemed that the cardholder has cancelled all existing payment method previously applied with other service providers.
- The details of monthly fee/utility expense will appear in your billing statement.
- The company reserves the right to limit monthly service fee/utility expense charged by the Metropolitan Electricity Authority, the Provincial Electricity Authority and the TOT Public Company Limited at the maximum of Baht 30,000 per transaction.
- In case that the cardholder has any enquiry about the monthly service fee/utility expense collected by the Company, the cardholder can contact the relevant service provider directly.
- Monthly service fee/utility expense will be charged to the cardholder’s account unless the remaining credit line is insufficient; service provider will inform the cardholder directly.
- The cardholder comply with all terms and conditions under the credit card agreement and amendment thereto currently in force and to be announced and informed to the cardholder in the future.
- For the cancellation of the utility service, the cardholder shall contact the service provider directly.
- This service is reserved only for individuals.
- Automatic transaction for service fee payment will be done in next bill.
- Please refer to the brochure for more information.
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Application Form Download
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